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How do I fix Crystal Report data errors?

Solution: Proceed with the following:

When a Crystal Report shows data or information that is not consistent with study reports, the most common problem is that the Crystal Report has not refreshed. To refresh a Crystal Report, click on the “lightening” icon.

 
     
   
     
 

Upon successful completion, the Crystal Report should now be updated based on the most recent study.

 
     
 

If you have additional questions, please feel free to contact tech support.