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How do I recover when Power*Tools crashes from a moved or deleted library?

When Power*Tools will not start up because the library file has been moved or deleted, you must clean the registry.

Error Messages:


Solution: Complete the following steps:

Step 1 – Click the Start Button, Navigate to Programs – Power Tools for Windows and select ‘Delete PTW32 Registry Key.

  Step 2 – Select ‘ALL settings in the registry for PTW’ and click ‘OK’. A new window will display that the registry has been cleaned up.  
  Step 3 – Launch Power*Tools for Windows. When prompted, select the appropriate key that you are using.  
  After successful completion of the above steps, Power*Tools should now operate.  

If you have additional questions, please feel free to contact tech support.